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🛒 Communication for customer understanders

Hamburg: 30. June 2020

With customer loyalty it’s the same as in any good relationship: if you don't know your counterpart, you may land a lucky strike, but it will probably remain a one-night stand. In short: If you as a retailer or service provider do not know your customers, you cannot build up a loyal relationship with them and make …

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🚘 Bytes on wheels

Hamburg: 25. June 2020

A paper folder as storage for vehicle and insurance data is even more eighties than the light emitting diodes in the dashboard of the Nightrider. Today's mobility issues are all about sharing concepts, alternative drives, ranges, UI/UX and of course data. For over a decade we have been helping our customers in the …

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WE HAVE SOMETHING TO TELL YOU

Hamburg: 4. May 2020

"When it comes to internal communication in times of crisis, team members expect fast, clear and honest information. In doing so, they tolerate the full truth much better than most managers think they do. No matter whether it's about short-time work, plant closure or relocation - this is where plain language comes …

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